Vacancy - Supervisor



Catering staff, Management


Bedfordshire, MK41 7NT,


40 hrs week. Some evenings & weekends may be required


£10.50 per hour


To apply for this role, download our application form.
Complete the form and send it to:

Olga Wafer :

Overall Objectives:

To supervise front of house staff with their daily job routines, ensuring that all tasks are completed to a high standard. Ensure that all checks are made with all tasks requested

Specific Responsibilities:

To ensure all daily tasks are completed

To keep the restaurant areas in a clean and tidy state at all times.

To ensure that all cleaning schedules and food safety sheets are completed and signed daily.

Ensure that staffing is correct for all services.

Provide a professional attitude towards staff at all times

To provide a friendly, efficient and hygienic service to all customers.

Client Service:

To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.

To regularly monitor customer feedback and produce a suitable action plan based on the results.

To be customer focused at all times by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.

To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.

People Management:

To treat your team members at location as you would expect to be treated.

To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.

To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and Holroyd Howe.

To ensure that all employees are knowledgeable and motivated about their roles and the business through effective induction, accurate job descriptions and on the job training.

Health & Safety, Food Safety, the Environment:

To attend food safety, health and safety and environmental training courses as required.

To rigorously follow the unit cleaning schedules.

To ensure that all company procedures and work instructions are fully understood and practiced by all employees.

To attend all health and safety training courses as required.

To promote and encourage environmental improvement initiatives as appropriate within the business.

Additional Responsibilities:

To attend all location management meetings and patch meetings as required.

To show commitment to company values in all aspects of your role.

To ensure compliance with the company’s policy on safer recruitment and safeguarding children and young adults at all times whilst at work.

To act as a positive ambassador for the business.

To attend to any reasonable request made by the client or Holroyd Howe Management.

Holroyd Howe is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment. An enhanced DBS disclosure and Barred List Check must be obtained for this role.